Menu

Velotio’s Privacy Policy

We, Velotio Technologies Pvt. Ltd. or any of its affiliates or subsidiaries. (“Velotio”, “We”) are the owners of the website https://www.velotio.com/ (“Website”). This Website showcases our products and services offerings (“Offerings”).
‍
We understand the value of protecting our customer’s information. Usually, anyone can visit our website without revealing their name, business needs or any other information. Our web servers collect only domain names unless users register on our website and share their email address. This collected information is used to measure the average time spent by users on our website, the number of visits, and other relatable metrics. In general, we use this information to analyze our website, operate efficiently, and provide the best experience and service possible.
‍
We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy (“Privacy Policy”) sets forth how we collect, use and protect the personal information collected on this Website.
‍
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING "I AGREE" OR CONTINUING TO USE THE WEBSITE TO PROVIDE US WITH PERSONAL INFORMATION, YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL INFORMATION ON THE WEBSITE. SUCH INTIMATION TO WITHDRAW YOUR CONSENT MAY BE PROVIDED BY EMAIL TO THE COMMUNICATION DETAILS SET OUT BELOW.
‍
IF YOU ARE ACCESSING THE WEBSITE ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND, IN SUCH AN EVENT YOUR USE OF THE WEBSITE SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE ANY PERSONAL INFORMATION OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM USING THE WEBSITE.
‍
This Privacy Policy is an electronic record in the form of an electronic contract being compliant and construed in accordance with data protection laws of the jurisdictions where we have our presence.

1. WHAT DATA DO WE COLLECT?

To get in touch with us through the ‘Contact Us’ page through our Website, you are required to provide us with your full name, e-mail address, company’s name. Additionally, you may submit web forms on our Website or as you use interactive features of the website, including providing feedback or suggestions, submitting information for job applications, making requests, or participation in surveys, webinars, events, or otherwise communicating with us. We may collect your name, location, contact details, and other relevant Personal Information.
We may organize and advertise events on our Website from time to time. To participate in those events, we may require you to register and share your personal information such as organization name, complete address, contact details, email address and corporate title.
For the sake of brevity, the aforementioned information shall be referred to as “Personal Information”

We may also automatically collect certain information through cookies to improve our Website and Offerings, such as pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website. For more information, please refer to our cookie policy.
Website and Social media accounts- We may also collect, store and use your Personal Information when you (1) access our social networking handles operated by us on Facebook, Twitter, and/or LinkedIn (2) share our blogs through Facebook, Twitter, and/or Linkedin and (3) comment/ provide feedback/testimonials on such social networking handles.
Accuracy of information. Please make sure that any Personal Information you share with us is accurate and up to date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.

2. What do we do with your data?

Our objective behind collecting your information is to provide you with an efficient, smooth and tailored experience when you visit or browse our Website. It allows us to offer features and services that cater to your needs and improve our Website for better experience.
Specifically, we use the Personal Information for following purposes:

a. to inform you about our Offerings and to respond to your requests;
b. for creation or development of business intelligence or data analytics in relation to the Offerings provided by us (for this purpose we may share the Personal Information with certain third party software or tools)
c. If you directly send us correspondence, such as emails or letters, or if third parties send us correspondence related to a your activities, we may store that information.
d. to improve the Offerings;
e. to process job applications (if you apply for a position with our organization or engage on a hiring ad from Velotio);
f. to maintain and manage our website;
g. to manage our relationship with you;
h. for internal record keeping; and to comply with our legal or statutory obligations.

3. Who do we disclose your datato?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
‍
a. Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
‍
b. Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Website and/or providing the Offerings. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.
‍
c. Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
‍
d. Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

4. HOW LONG WE RETAIN YOUR DATA?

We endeavour to only collect such Personal Information that is necessary for the purposes indicated here, and to retain such data only till such time it is necessary for such purposes, unless otherwise required by applicable law. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided/collected. Typically, we retain Personal Information for a period of five (5) years from the time we cease making use of such information, unless otherwise required by applicable law.
Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your Personal Information is stored, and for more information on your rights of erasure and portability, please contact us on privacy@velotio.com.

5. OUR SECURITY MEASURES

Your Personal Information is stored on Google Cloud Platform, Webflow or similar third-party SaaS services such as Workable, Pipedrive, Mailchimp, Typeform & Notion.  Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your personal information.

6.YOUR RIGHTS

You have the right to access your Personal Information in our possession, right to have us

You have the right to access your Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information, withdraw consent at any time where we are relying on consent to process your Personal Information depending on the nature of your request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. In certain cases, we may charge a fee for this service, but we will inform you at the time. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact us at privacy@velotio.com.

7. CHOICE AND OPT-OUT

We may send you communications including but not limited to (a) notices about your use of our Website and Offerings, including those concerning violations of use, (b) updates, (c) promotional information regarding our Offerings, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing us at privacy@velotio.com with your specific concerns.

8. INFORMATION FOR EU AND UK INDIVIDUALS

Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use / access of the Website.

Legal Basis (for EU residents and UK residents): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.

Transfer of your personal information across borders (for EU Residents): The Personal Information we collect (of EU and UK residents) might be processed outside the EU and UK at a secure centre located in United States and/or India. We collect and transfer Personal Information outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact us at privacy@velotio.com.

Your Rights (For EU and UK Residents):

• You have the right to request us,
• to let you know what Personal Information belonging to you,
• we hold in our possession,
• withdraw consent at any time where we are relying on consent to process your Personal Information,
• right to have us rectify or modify any such Personal Information,
• right to have us erase/delete your Personal Information,
• right to restrict us from processing such Personal Information,
• right to object to our use of your Personal Information,
• you have the right to lodge a complaint with a data protection authority.

UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact privacy@velotio.com.

Governing Laws: For any EU and UK residents, this Privacy Policy shall be governed respectively by the provisions of the GDPR and UK Privacy Laws.

9. LINKS TO OTHER WEBSITES

Our Website may contain links to other websites/applications of your interest. Please note that we do not have any control over such other websites/applications, and you will be accessing these websites/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/applications.

Our Website may contain links to other websites/applications of your interest. Please note that we do not have any control over such other websites/applications, and you will be accessing these websites/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/applications.

10. LIMITATION OF LIABILITY

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

11. GOVERNING LAWS AND DISPUTES

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. Any dispute arising, between you and us, shall be submitted to the arbitration to be conducted in Pune, India in the English language, in accordance with the rules of Arbitration and Conciliation Act of 1996, by a sole arbitrator, who shall be appointed by us and the award made in pursuance thereof shall be binding on you and us. Subject to the arbitration provisions, you agree that the courts in Pune, India shall have exclusive jurisdiction over such disputes.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time and you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.
‍
This Privacy Policy was last modified on June 12, 2023.

13. CONTACT US

If you have any questions or concerns or grievances regarding this Privacy Policy, you can reach out to our appointed grievance redressal officer Spradha Gautam via email privacy@velotio.com.

‍